Shipping & Delivery
Processing Time
Orders are processed within [1–3 business days] unless otherwise stated.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Shipping Locations
We currently ship within New Zealand and Australia only.
Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
FREE shipping on all orders within New Zealand
FREE shipping to Australia on orders $169+.
Delivery Timeframes
Estimated delivery times:
NZ: 2–5 business days
Australia: 5–10 business days
Delivery times are estimates only and may be affected by postal delays, customs, or peak periods.
Natural Handmade Items
Some items may be made or finished to order. Processing time may be longer and will be stated on the product page.
Lost or Delayed Parcels
If your parcel is delayed or missing, please contact us at hello@loveinwildplaces.com.
We will assist you in lodging a courier enquiry.
Incorrect Address
Customers are responsible for providing accurate delivery information. We are not responsible for parcels delivered to incorrect addresses supplied by the customer.
Damaged in Transit
If your item arrives damaged, contact us within 48 hours with photos.